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Interactive key distribution Hisense EN3A38

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To facilitate the transition to the new remote control, we have created an interactive tool that allows you to identify the function of each button.


How to use the tool:

  1. Look at the images of the two remote controls: the original (left) and the replacement (right).
  2. Hover over a button on the original remote control. Press the button on mobile devices.
  3. Watch how the corresponding button on the replacement remote control lights up:
    • Blue: Direct function (without needing to press the SHIFT key).
    • Green: Function that requires pressing the SHIFT key before pressing the button.

Additional information:

  • SHIFT key: Some buttons on the replacement remote control require pressing the SHIFT key before pressing another button to perform certain functions. If a button on the original remote control requires the SHIFT key, it will be indicated in the image.

If you have any questions or need help using the new remote control, feel free to contact us.

Power
FPay
Netflix
Google Play
Rakuten Tv
Spotify
Home
Vol+
CH+
CH-
Vol-
Up
Down
Right
Left
OK
Recall
*
Mute
Play/Pause
>>
Red
Green
Yellow
Blue
1
2
3
4
5
6
7
8
9
0
TV
Guide
Power
No function
Mute
No function
Play
No function
Pause
No function
No function
No function
No function
No function
<<
No function
>>
No function
No function
No function
No function
No function
No function
No function
Spotify
No function
No function
No function
No function
No function
No function
No function
Google Play
No function
No function
No function
Rakuten Tv
No function
No function
No function
*
No function
No function
No function
No function
No function
Home
No function
No function
No function
Up
No function
Left
No function
OK
No function
Right
No function
Down
No function
No function
No function
No function
Vol+
No function
Vol-
No function
No function
No function
No function
No function
CH+
No function
CH-
No function
1
TV
2
No function
3
No function
4
No function
5
No function
6
No function
7
No function
8
No function
9
No function
0
No function
Guide
No function
Recall
No function
Red
Netflix
Green
No function
Yellow
No function
Blue
FPay
Instructions for use

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Frequently asked questions
Why does both the SHIFT button and another button illuminate sometimes?
When the SHIFT button and another key are illuminated means that to perform this function, you have to press the SHIFT button first and then the other illuminated button.
Why sometimes more than one button are illuminated on the replacement remote control?
When several buttons are illuminated and none of them is the SHIFT button, it means that you can use any of the illuminated keys to perform the function.
What do the green buttons above the remote controls?
Some remote controls can control several devices. In these cases it is necessary to use different codes to perform all functions, and clicking on these buttons you can switch between the codes. If there are no green buttons, it means that the original remote controls only one device or we have been able to put all the functions in the same code.
Why does the "No function" message come up in some buttons?
This means that this button does not perform any function. It may be that a button does not perform any function when a device is controlled, but that it is used when changing device.
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